WhatsApp for D2C brands. Your customers already reply here.
Sell, support, and follow up on the channel your buyers actually open, without hiring a night shift.
Aura Skincare
online
1 AM questions, answered at 1 AM. Most carts are abandoned while you sleep.
An AI agent answers product questions from your own pages and files: usage, ingredients, shipping, returns. When a question needs judgment, it hands off to you with the reason attached, and stays quiet once you reply.
Aura Skincare
online
“Where is my order?”, answered by your systems. The most-asked question in e-commerce stops needing a human.
Connect your Shopify, WooCommerce, or custom store API as a tool. The Order Status preset looks the order up in your own system and answers with real tracking, not a canned reply. Every tool must pass a test run before the agent can use it with customers. Or wire the same lookup into a no-code automation: a keyword trigger starts the flow, and an agent step answers mid-conversation.
Launches your customers actually see. Email gets archived. WhatsApp gets opened.
Announce drops and restocks with broadcast campaigns to the segments that care: VIPs, repeat buyers, everyone who asked about the sold-out shade. Schedule the send, watch delivered, read, and replied, and let opt-outs handle themselves. Grow the opted-in list from your bio with a free wa.me link and from packaging inserts with a WhatsApp QR code.
From DM to deal. Wholesale inquiries and bulk orders stop dying in the chat scroll.
The sales agent qualifies the lead and creates the deal. Your team closes it from the shared inbox, with the pipeline and its value one tab away. Plans scale by message volume, never by seats: see pricing.
Built like infrastructure. No lost sends. No crossed workspaces. No surprise bills.
0%
markup on Meta message fees
Unlimited
teammates on every plan
24h
messaging window enforced automatically
100%
official WhatsApp Cloud API
D2C questions, answered.
Does Wapflow work with Shopify?
Through custom tools, yes. Connect your Shopify, WooCommerce, or any store API as a tool, and the AI agent answers order questions from your own systems. The Order Status preset looks the order up and replies with real tracking, not a canned line, and every tool must pass a test run before the agent can use it with customers. There is no native Shopify app yet.
Do I need a new phone number?
No. You can move your existing WhatsApp Business number to the official API, or start with a fresh number. Either way it runs on the official WhatsApp Business Cloud API, so the whole team works the same number from the browser at once, with each reply attributed to its sender. Even the free plan includes a live number.
We are a two-person brand. Is this too much tool?
It is sized for you. Plans scale with message volume, not seats, teammates are unlimited, and the AI covers the hours you cannot. The free plan includes 1,000 messages and 100 AI actions a month with a live WhatsApp number, and every plan gets the complete product: AI agents, shared inbox, campaigns, automations, and the pipeline.
Is WhatsApp marketing allowed?
Yes, to customers who opted in, using Meta-approved templates. Wapflow enforces both automatically, along with the 24-hour service window, so campaigns stay compliant by default. Opt-outs are suppressed on their own, which is what keeps your number healthy. And unlike the app’s broadcast lists, capped at 256 contacts, API broadcasts reach your whole opted-in audience.
What does it cost?
A monthly plan for the platform, plus Meta’s per-message fees passed through at cost with zero markup. Meta charges per delivered template message, by category and by the recipient’s country, and regular replies inside the 24-hour service window are free from Meta. Final pricing is announced at launch, and waitlist members get early-access pricing.
Be first in line.
Early access is rolling out to the waitlist in order.