Answers before you wake up. Built in minutes with a guided wizard. It replies instantly, in the customer's language, and never guesses a price or a policy.
Explore AI agentsAura Skincare
online
Built on the official WhatsApp Business API
The complete WhatsApp CRM.
AI agents that answer customers, a shared team inbox, a sales pipeline, broadcast campaigns, and no-code automations. All on the official WhatsApp Business API.
One platform for the whole conversation. The AI answers first. Your team takes over in one inbox. Campaigns and automations carry the rest.
One inbox. The whole team. Assign, tag, and filter every conversation, live for everyone. Deals move through a sales pipeline right beside the chat.
Explore the team inbox
Broadcasts with receipts. Audiences from tags, filters, or a CSV, throttled to protect your number. Watch delivered, read, and replied, not just sent.
Explore broadcast campaigns
Diwali Sale
- Sent2,400
- Delivered2,341
- Read1,876
- Replied412
Sample campaign. Opt-outs excluded automatically.
Automations that finish what they start. A keyword starts a flow. The AI answers, conditions route, humans take over. Runs resume even if the server restarts.
Explore automationsTriggerTriggered
Message received
Keyword: price
Replied
AI agent
Answers from your business info
Completed
If
Needs a human?
Completed
Assign to Priya
Handoff with a reason
AI keeps handling
Quiet if a human replies
Six ready-made agents. Pick one, connect your knowledge, prove it in a sandbox, then go live.
Customer support
Handles delivery, returns, and availability questions. Hands off the hard ones.
Sales & lead qualification
Asks what they need and how soon, then creates the deal in your pipeline.
Appointment booking
Books time with a native WhatsApp form, right inside the chat.
FAQ from your docs
Answers from pages and files you provide. Nothing invented.
Order status
Looks up orders through your store’s API and answers for itself.
Custom
Your own instructions, tools, and knowledge, scoped to one job.
“No lost sends, no crossed workspaces, no marked-up fees. We wrote those rules into the database before we wrote this page.”
Sinnoor
Founder, Wapflow
Built to last
Built like infrastructure. No lost sends. No crossed workspaces. No surprise bills.
0%
markup on Meta message fees
Unlimited
teammates on every plan
24h
messaging window enforced automatically
100%
official WhatsApp Cloud API
Watch a conversation handled end to end. A customer asks late at night, the AI answers, your team takes over. Forty seconds, no narration needed.
Answers instantly.
Replies in seconds, day or night.
Hands off with a reason.
Escalates instead of guessing.
Quiet when humans reply.
Auto-mutes the moment you type.
Speaks their language.
Hindi, Hinglish, and more.
Respects the 24h window.
Compliant sends, always.
Ask it yourself. Four questions from a real night shift. Watch how it answers, and when it steps aside.
Aura Skincare
Wapflow AI, demo
Pick a question below to start.
A scripted preview. The real agent answers from your own products, policies, and store data, and you test it in a sandbox before it goes live.
Questions, answered.
Is Wapflow an official WhatsApp product?
No, Wapflow is an independent product. It runs entirely on the official WhatsApp Business Cloud API from Meta, with no unofficial wrappers or browser hacks, which means no risk of your number being banned. There is no phone tethering and no QR scan of a personal device: your number connects to Meta’s Cloud API directly.
Is Wapflow a CRM or a chatbot?
It is a complete WhatsApp CRM: contacts, tags, a sales pipeline, and a shared team inbox, with AI agents, broadcast campaigns, and no-code automations built on top. The AI is one part, not the whole product. The AI answers first, your team takes over in one inbox, and deals move through the pipeline right beside the conversation.
What happens when the AI does not know an answer?
It hands the conversation to your team with a short reason instead of guessing. It never invents prices, policies, or availability, and it goes quiet the moment a human replies. Escalated chats surface in a dedicated inbox view, and a banner shows why the agent handed off before you read a single message.
Does Wapflow work with Shopify?
Through custom tools, yes. You can connect your Shopify, WooCommerce, or any store API as a tool, and the AI agent answers order questions from your own systems. The Order Status preset looks the order up and replies with real tracking, and every tool must pass a test run before the agent can use it with customers. There is no native Shopify app yet.
Does the AI speak my customers’ language?
Yes. It replies in the language the customer writes in, including Hindi and Hinglish. A customer who writes in Hinglish gets Hinglish back, not formal English, and the answer arrives in seconds, day or night. The facts still come from your own knowledge, so the language changes but the answer does not.
What do WhatsApp messages cost?
Meta charges per-message fees for WhatsApp Business. Wapflow passes those through at cost, with zero markup. Your plan covers the platform, not resold messages. Since July 2025, Meta prices per delivered template message, by category and by the recipient’s country. Regular replies inside the 24-hour service window are free from Meta.
Do you charge per seat?
No. Every plan includes unlimited teammates. Plans scale with the volume you send, not the size of your team. Even Free comes with a live WhatsApp number, 1,000 messages, and 100 AI actions a month, and paid tiers range up to 250,000 messages. Adding your whole support team costs nothing extra.
Can I message customers at any time?
Wapflow enforces WhatsApp’s 24-hour customer service window automatically. Outside the window, only Meta-approved template messages go out, which keeps your number compliant. When a customer messages you, the window opens and you and the AI reply freely inside it. Wapflow tracks the clock for every conversation, so nobody has to.
Who owns my data?
You do. Each workspace is fully isolated at the database level, and no workspace can ever read another’s data. Conversations, contacts, and deals belong to the workspace, not to any one teammate, and campaign results export to CSV. That rule was written down before this website was, as one of the product’s core invariants.
Be first in line.
Early access is rolling out to the waitlist in order.