Six ready-made presets

AI agents for WhatsApp. Trained on your business. Quiet when your team steps in.

Answer every customer in seconds, day or night. The agent works from your knowledge, hands off with a reason, and never guesses.

Start from a preset, not a blank prompt. Each one comes scoped to a single job, with the handoff rules already in place.

Customer support agent. Delivery, returns, availability: the questions that fill your inbox get answered on sight. Anything that needs judgment goes to a person, with the context attached.

Sales and lead qualification agent. It asks what they need and how soon, then creates the contact and the deal in your pipeline. Your team wakes up to qualified leads, not raw DMs.

Appointment booking

Books time with a native WhatsApp form, right inside the chat.

FAQ from your docs

Answers from the pages and files you provide. Nothing invented.

Order status

Connect your store’s API and it answers “where is my order” itself.

Custom

Your own instructions, tools, and knowledge, scoped to one job.

It answers from your business, not the internet. Knowledge stays inside your workspace, and so do the answers.

Crawl your site

Point it at your pages. Policies, shipping, product details.

Upload files

Price lists, brochures, and documents become answers.

Write articles

Short internal notes for the things only you know.

When the answer is not in your knowledge, the agent says so and hands the conversation to your team. It never fills gaps with the internet's opinion of your refund policy.

Knows when to stop. The line between AI and your team is explicit, and you draw it.

Hands off with a reason

Escalates to your team instead of guessing, with a one-line why.

Quiet when humans reply

Auto-mutes the moment a teammate types, no talking over.

Needs-human filter

Escalated chats surface in one inbox view, nothing slips.

Per-conversation toggle

Turn the AI off for any chat, and back on when you are done.

Prove it before it talks to customers. Every agent starts in a sandbox. Going live is a gate, not a switch.

Converse with your draft agent in a playground where simulated sends never reach WhatsApp, and inspect every reply: which knowledge it retrieved, which tools it called. The agent can only go live once the checklist passes.

AI agents, explained.

Is this a WhatsApp chatbot?

It is the step past a chatbot. A rule-based chatbot follows a fixed script. A Wapflow AI agent reads the question, answers from your own knowledge, uses tools like order lookup, and hands off to a person when a person should decide.

What languages does the agent speak?

It replies in the language the customer writes in, including Hindi and Hinglish.

Can I test the agent before customers see it?

Yes. Every agent starts in a sandbox playground where simulated conversations never reach WhatsApp, and it can only go live after a checklist passes: escalation path set, tools tested, at least one sandbox conversation, quota available.

What happens if I run out of AI credits?

The agent pauses silently and conversations route to your team inbox, with a notice to you and threshold warnings before it happens. Customers never see an error.

Can it look up orders from my store?

Yes, through tools. Connect your Shopify, WooCommerce, or any REST API as a tool, and the Order Status preset answers from your own systems. Every tool must pass a test run before the agent can use it live.

Will it say something off-brand?

Each agent is scoped to one task, never a general-purpose persona. It discloses that it is AI, is hardened against prompt injection, and never invents prices, policies, or availability.

Be first in line.

Early access is rolling out to the waitlist in order.